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CFLWR LLC Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cflwr.com (the “Site”), and when you opt-in to our SMS messaging service.
PERSONAL INFORMATION WE COLLECT
When you visit the Site or engage with our SMS services, we automatically collect certain information about your device and interaction. This includes:
- Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
- Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- SMS Information: If you opt-in to our SMS messaging service, we collect your phone number and the content of your messages. This information is used to communicate with you about your orders, send promotional offers, and provide customer support.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information and SMS Information to communicate with you, screen our orders for potential risk or fraud, and, in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
The Device Information we collect helps us screen for potential risk and fraud (particularly, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION*
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy/app-users. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
SMS MESSAGING POLICY
- Opt-In/Opt-Out: Participation in SMS messaging is optional. You can opt-out at any time by replying with a designated keyword (e.g., STOP).
- Message Frequency: The frequency of SMS messages will depend on your interactions and opt-in preferences.
- Carrier Costs: Standard message and data rates may apply based on your mobile carrier plan.
The remaining sections including BEHAVIOURAL ADVERTISING, DO NOT TRACK, YOUR RIGHTS, DATA RETENTION, CHANGES, and CONTACT US, apply to both the Site and SMS interactions, ensuring comprehensive privacy protection for our customers.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at team@cflwr.com or by mail using the details provided below:
CFLWR LLC.
[Re: Privacy Compliance Officer]
484 18TH St, West Babylon NY 11704